How do we waste our teams’ intelligence and energy?
By Xavier Perrin (xperrin@xp-consulting.fr)
In most of the recently published books about lean, an 8th waste (muda) is added to the “7 wastes according to Toyota”. Next to over-production, waiting, inventory, corrections, motion, transportation and over-processing, « unused people skills” is indeed mentioned. Blue collars immediately come to mind: appointed only to manufacturing tasks, they are constantly [...]